Q: Where can I find out information about my plan benefits? A: You can contact a PrimeCare Administrators (PCA) Care Coordinator at (702) 478-2014, Monday through Friday, 8:00 a.m. to 5:30 p.m. (PST). One of our Care Coordinators will be able to confirm your eligibility, answer questions regarding the services that are covered and how often and estimate your out of pocket expense for specific dental procedures, such as exams, cleanings, fillings, root canals, etc.
Q: How can I find out if my dentist is a participating provider with my dental plan? A: Please use the “Find a Dentist” tool located on this web page. You may call a PCA Care Coordinator for assistance at (702) 478-2014, Monday through Friday, 8:00 a.m. to 5:30 p.m. (PST).
Q: Am I able to see a specialist under my plan? A: Yes, PCA maintains a network of dental specialty providers to care for your dental needs.
Q: What are the benefits of seeing a PrimeCare Administrators’ Participating (In-Network) Provider? A: When you receive dental care from a PrimeCare Administrators’ Participating/In-Network Provider, then your out of pocket expense will most likely be much lower than if you receive care from an Out-of-Network Dentist. In-Network providers must also meet credentialing standards in order to participate in our network. In-Network providers will also submit all dental claim forms for you, directly to PrimeCare Administrators, so you do not have to worry about paperwork or forms to submit in order to access your dental benefits.